We arrived in Rio Rancho late Friday night and immediately toured our home on Platina. We were pleasantly surprised to find our home in excellent condition with freshly cleaned carpeting and absolutely no residual pet odor [after your Caretakers relocated from the Property].

Although we did have serious concerns regarding the Caretakers; our concerns were all negated by your company’s actions in honoring your guarantee to return our home to “as good as it was” condition. We thank you for keeping your word and wish you continued success.

Thank you again for your services and support.

Louis and Rita Nolan